Privacy Policy
Privacy Policy
At Sorhaya Writes, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it. By using our website, you agree to the collection and use of your information in accordance with this policy.
Information We Collect
We collect personal information when you interact with our website, subscribe to our newsletter, purchase products, or engage with our content. The types of information we may collect include:
- Personal Identifiable Information: Your name, email address, phone number, and shipping address (if applicable).
- Payment Information: Credit card information and billing address (processed securely through third-party payment processors).
- Usage Data: Information on how you use and navigate our website, including your IP address, browser type, and operating system. This helps us improve the user experience and optimize our website.
How We Use Your Information
We may use the information we collect for the following purposes:
- To Process Orders: To fulfill your orders, deliver products, and handle returns or exchanges.
- To Communicate with You: To respond to your inquiries, provide customer support, and send you updates about your orders or new product offerings.
- To Improve Our Services: To analyze usage data and improve the functionality, content, and design of our website.
To Send Marketing Communications: If you’ve subscribed to our newsletter or opted in for updates, we may send you promotional emails or offers. You can unsubscribe at any tim
Cookies
We use cookies to enhance your experience on our website. Cookies are small files placed on your device that help us remember your preferences and improve your browsing experience. You can choose to disable cookies through your browser settings, but doing so may limit certain features of the website.
Third-Party Services
We may share your information with third-party service providers that help us run our business, such as payment processors, shipping services, and email marketing platforms. These third parties are obligated to keep your information confidential and use it only for the purpose of providing services on our behalf.
We do not sell or rent your personal information to third parties for marketing purposes.
Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, or disclosure. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correct: Update or correct any inaccurate or incomplete information.
- Delete: Request that we delete your personal information, subject to legal and contractual obligations.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in the emails or by contacting us directly.
To exercise any of these rights, please contact us at sorhaya@sorhayawrites.com.
Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top will reflect the date of the most recent update. Please review this policy periodically for any updates or changes.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Email: sorhaya@sorhayawrites.com
Address: Boston, Massachusetts 02110
By using Sorhaya Writes, you acknowledge that you have read and understood this Privacy Policy. We are committed to protecting your privacy and ensuring a secure experience while browsing and shopping with us.
